At North Shore Counseling, we expect that all charges (copays, deductibles, etc) be paid at each session. If you feel that your financial situation does not allow you to do that, you can request a meeting with our finance office to make other payment arrangements. We understand that everyone’s budget is different. Some of our clinicians are approved providers for various insurances. The best way to find out if our services are covered by your insurance is give your information ahead of time to our billing office. We will work with you to find the best possible solution for your situation. Please do not allow finances to prevent you from seeking services.
We understand that life events can get in the way of many things, including therapy. Counseling and therapy are the livelihood of the clinicians of North Shore Counseling. We ask that you give us at least a 24-hour notice of any cancellation or to reschedule your appointment. At times our clinicians have emergencies in their lives and will attempt to extend the same courtesy to you if an appointment needs to be re-scheduled. If you miss an appointment without giving notice, you will be charged a “missed appointment” fee which cannot be billed to your insurance.